Information on the Disposal of Old Devices
Information for Customers in Germany
The German Electrical and Electronic Equipment Act (ElektroG) is the national implementation of the European WEEE Directive. It governs the placing on the market, take-back, and environmentally sound disposal of electrical and electronic equipment. According to this law, all distributors with a sales area, or storage and shipping area, of at least 400 square meters for electrical and electronic equipment are obliged to take back old devices. The law distinguishes between 0:1 and 1:1 take-back obligations.
1:1 Take-Back Obligation
When purchasing a new device of the same type, we as a distributor are obligated to take back your old device free of charge. If you order a new electronic device from our TechniSat OnlineShop, you have the option to return your old device free of charge after completing your order. The maximum package size for return is 120 x 60 x 60 cm and must not exceed 31.5 kg per parcel. If the size or weight is exceeded, please contact us for a customized collection solution at shop@technisat.de.
0:1 Take-Back Obligation
Devices with a maximum edge length of 25 cm must also be accepted for return without the purchase of a new product. If you would like to dispose of an old device larger than 25 cm, please follow the link below:
Information for Customers in Austria
Please dispose of your old devices at a local municipal collection point (e.g., recycling center) near you. You can find a list of available collection points in your region via the following link:
Information on the Disposal of Batteries and Rechargeable Batteries
In connection with the sale of batteries and rechargeable batteries – which are often built into or supplied with devices – we are legally obliged to inform you of the following:
You, as the end user, are legally required to return used batteries and rechargeable batteries. Do not dispose of old batteries in household waste! Instead, return them to a municipal collection point or to local retail outlets, free of charge.
You may also return used batteries and rechargeable batteries – that we currently or formerly sold – free of charge to our shipping warehouse, or send them back to us with sufficient postage.
TechniSat Kunden- und Logistikzentrum
Konrad-Zuse-Straße 17
54552 Nerdlen
Batteries and rechargeable batteries containing harmful substances are marked with the crossed-out wheeled bin symbol. Below the symbol, you will find the chemical designation of the harmful substance contained:
- Cd (= battery contains more than 0.002% by mass of cadmium),
- Hg (= battery contains more than 0.0005% by mass of mercury) oder
- Pb (= battery contains more than 0.004% by mass of lead)
The crossed-out wheeled bin symbol indicates that batteries and rechargeable batteries must not be disposed of with household waste.